
If emails are returned as undeliverable, we reserve the right to return your billing and general correspondence to paper. IN THE EVENT YOU DO NOT RECEIVE NOTIFICATION, IT IS YOUR RESPONSIBILITY TO SIGN IN AND CHECK ON THE DELIVERY OF NEW ELECTRONIC BILLS. IT IS YOUR SOLE RESPONSIBILITY TO ENSURE THAT THIS INFORMATION IS ACCURATE, THAT YOU HAVE AN ACTIVE EMAIL ADDRESS OR INSERVICE PHONE NUMBER AS APPLICABLE AND TO ENSURE YOUR EMAIL SYSTEM OR PHONE IS NOT BLOCKING OUR EMAIL OR SMS TEXT NOTIFICATIONS. We will send an email notification or SMS text message (as applicable) to the email address or phone number listed on your account when your bill is ready to be viewed. Notification – We will use our best efforts to present all of your electronic bills promptly. IF YOU DO NOT AGREE TO THESE TERMS AND CONDITIONS, PLEASE DO NOT ACCESS THIS WEBSITE.Īctivation – Upon activation of the electronic (paperless) billing feature, you will no longer receive a paper bill. ANY CHANGES WILL BE INCORPORATED INTO THE TERMS AND CONDITIONS POSTED TO THIS WEBSITE FROM TIME TO TIME. THESE TERMS AND CONDITIONS AND APPLICABLE FEES ARE SUBJECT TO CHANGE. BY ACCESSING THIS WEBSITE AND REQUESTING A MY ACCOUNT ONLINE SERVICE, YOU AGREE TO BE BOUND BY THE TERMS AND CONDITIONS BELOW. PLEASE READ THESE TERMS AND CONDITIONS CAREFULLY.


Payments can be made on your Gas Utility account using our My Account functionality.You will also receive all Gas Utility general correspondence electronically (letters previously sent via U.S.Instead, you will receive, depending on the paperless billing option you have enrolled in, a monthly email reminder or an SMS text message or push notification when your bill is available online or available to view in your mobile wallet as applicable (collectively referred to as “electronic or paperless billing and bills”). Upon activation, you will no longer receive a paper bill.Critical Day, OFO, Gas Advisories and Other NotificationsĪpplicability: These Paperless Billing terms and conditions, together with any other documents they expressly incorporate by reference, govern your use of any paperless billing program of a Southern Company Gas affiliated gas utility that links to these terms – the terms “we” and “Gas Utility” as used herein mean the gas utility of which you are customer (either Nicor Gas Company, Chattanooga Gas Company, or Virginia Natural Gas, Inc.New Business Construction Coordinator Search.Residential Service Forms, Commercial Service Forms, Resource Documents.New Business Construction Consultant Search.
Paperless billing how to#
Find out how to manage your commercial account, access billing and payments, find commercial rebates and savings specific to your industry. Waiver of Deposits and Late Payment FeesĬhoosing natural gas is an environmentally responsible way to get the reliability and performance your business needs.Customer Select Participating Suppliers.Find information about how to Manage Your Account, Pricing and Rate Plans, Billing and Payment Options, Ways to Save, Energy Efficiency Programs, and Natural Gas Vehicles.


Nicor Gas operates and maintains natural gas pipes, reads meters and distributes natural gas to certified marketers.
